I consider myself data driven and analytical… but, metrics matter even more than you think. People think that its critical that the measurement is automated and the metric is truly “right”. However, this usually gets in the way of creating good wholistic and simple metrics. My advice is to start from the outside and work from abstract metrics to more detailed ones. Geoff [Swindle, CRO] did this exceptionally well in Salt Lake City. They started with a ton of manually generated metrics that were probably wrong. However, they got the team accustomed to metrics from day 1. They also enabled his team to prototype a ton of different metrics. As they solidified on the right ones then they started to automate them and make the measurement more accurate — Elliot.
The trick is to avoid hollow words. Since a startup’s culture ultimately mirrors that of its founder, maybe the best thing that you can do is work hard to get clear on who you are. Write that down and share it with your team. If you’ve been honest, every action you take will reinforce your values.
…from knowing oneself. As Brett Martin wrote in a thorough post mortem for his venture-backed company Sonar, “Since a startup’s culture ultimately mirrors that of its founder, maybe the best thing that you can do is work hard to get clear on who you are.”
The answer to automation and globalization is NOT to deny them — they are here and won’t go away. The answers of course are: education, training and retooling of workers at the same time as we incentivize innovation and entrepreneurship. In short, we live in a market. …
Centralized platforms often come bundled at launch with compelling apps: Facebook had its core socializing features and the iPhone had a number of key apps. Decentralized platforms, by contrast, often launch half-baked and without clear use cases. As a result, they need to go through two phases of product-market fit: 1) product-market fit between the platform and the developers/entrepreneurs who will finish the platform and build out the ecosystem, and 2) product-market fit between the platform/ecosystem and end users. This two-stage process is what causes many people — including sophisticated technologists — to consistently underestimate the potential of decentralized platforms.
The lesson is that when you compare centralized and decentralized systems you need to consider them dynamically, as processes, instead of statically, as rigid products. Centralized systems often start out fully baked, but only get better at the rate at which employees at the sponsoring company improve them. Decentralized systems start out half-baked but, under the right conditions, grow exponentially as they attract new contributors.
My pain and side effects from the tumor growth was so uncomfortable I was rushing to start the new treatment. But this is America and all major treatment has to be approved by one’s insurer, and they rejected the original request. While this was very stressful, as I felt worse each day, my oncologist calmly and urgently played this out like a card game. He always expected I would have to resubmit on appeal, and he would play my Stage-4 trump card. This worked and my request was finally approved. But in-between, I went 5–6 weeks with no treatment … and things got pretty dark.