
I’m promoting questioning why we create what we create. We need to educate the people who use our products. Those who aren’t designers or psychologists in our companies might not understand just how big an impact our products can have.
… we’re currently experiencing regarding Agile is similar to the fading hype of “online” or “apps” — Agile is no longer the one hip thing you absolutely need to do, come hell or high water: It’s becoming one of several options for delivery. The overall goal is alignment; the optimal overlap of superior client and employee experience in the economical sweet spot — this will be different for every organization, employee and client and it remains subject to change over time.
We attempt to achieve this alignment by adapting structures and processes to further an organizatio…