I live in the San Francisco East Bay were, if you want Internet speeds above 20mb/sec, you have no option other than Comcast. AT&T is pathetic in this area. They don’t offer a real high speed Internet option. I would love to see Google Fiber, or anyone else, come into this market and free me from Comcast. Or at least provide an option.
I have my phone through Comcast and had problems with my international calling plan. Talking to anyone at Comcast is an exercise in frustration.
It was an interesting contrast to talk to T-Mobile about their calling plan. The T-Mobile support people are all fluent in english and knowledgeable. One of the best things that the US Justice department did was to block the purchase of T-Mobile.
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