Nick DesmondUnderstanding Customer ExperienceIn this article we will be imagining that we are working as customer experience analysts for AirBnb, in the Seattle region. We have access…Oct 1, 2019Oct 1, 2019
Nick DesmondPredicting AirBnb Review ScoresUnderstanding the customer experience is crucial for maintaining longevity of a business’ success. Often the focus is turned towards…Aug 30, 2019Aug 30, 2019