the technology an organisation uses should follow that organisation’s purpose, and not the other way around
How much does your technology define what you do?
Dave Briggs
52

Yep, this dawned on me recently too. Good service design is being compromised because system A cant talk to system B. I shudder to think how much time I’ve devoted to merely trying to wrestle systems together for sub-optimal gains.

It’s why I’d like to see a more open way of developing digital services which could raise the bar collectively for the public sector. I come from a Social Housing background, but I bet there’s huge overlap in the stuff we’re trying to achieve digitally speaking for tenants/citizens. Chuck it all on GitHub or Bitbucket, let’s work it out together! :)

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