Templates You Need to Use for WhatsApp Message Automation
Automated WhatsApp messages are a crucial part of WhatsApp marketing strategies of any brand. By automating messages on WhatsApp, you will be able to engage with several customers at once.
Besides that, you will also be able to send them the relevant messages and information at the correct time.
If you are new to WhatsApp Automation, you can typically approach it by creating templates for all relevant WhatsApp messages that you might send. For example, if you have a clothing brand, you would most likely send shipping updates, payment updates, alerts etc. You can automate messages on WhatsApp about such updates by following templates.
WhatsApp Business API gives businesses the provision to create templates and add them to separate campaigns. This way, you can either send automated WhatsApp messages to your client or schedule these messages for the relevant time.
Earlier, WhatsApp did not allow for promotional automated WhatsApp messages. However, now you can send non-transactional or promotional WhatsApp messages. You should take this opportunity to send your customers relevant offers, product recommendations, informational alerts and more.
You should prioritize WhatsApp automation in your marketing strategy. This will help you not to miss out on any new customers only because you did not send the right automated WhatsApp messages at the right time.
You must also note the importance of transactional automated WhatsApp messages because these are part of your customer service. Keeping your customers updated about their orders or payments or issue resolution is vital to greater customer retention.
If you are not very familiar with WhatsApp Automation, it would be best for you to follow templates on the same. This way you would get the hang of how to send what type of automated WhatsApp messages. Besides, you would also get better at understanding what your audience wants, through WhatsApp.
In this article, NeoDove takes a closer look at WhatsApp automation and automated WhatsApp message templates.
