Operations management is primarily concerned with planning, organizing and supervising in the provision of services. As such, it is delivery-focused, ensuring that an organization successfully turns inputs to outputs in an efficient manner. The inputs themselves could represent anything from products, equipment to human resources such as employees.
Examples of the types of duties or specialist positions this encompasses are procurement (acquiring goods or services from external sources), managing relations with those involved in processes, and improving a company’s sustainability with regard to its use of resources.
Most companies have a set of applications, usually integrated with their ERP to manage all the operations. The problem is that most of this apps, are from different vendors, with different UI’s and DB’s and often don’t talk to each other. …