The hardest thing about business isn’t the business part, it’s the people part. Business is ultimately digital. People are analog. And as teams shift, grow, or downsize, and teams from different departments collide, all sorts of energy can be released. And it’s not always good. Until you’ve seen this happen a bunch of times, and until you’ve had the chance to corral the energy and send it in the right direction, you’re probably going to make a mess of it.