I’d add that you actually get user feedback on what to improve in your product. Basically an evaluative research on your product with customers right there.
Also a great resource on the onboarding experience of Superhuman is by Louis-Xavier Lavallee on their blog Growth.Design
Just finished my User Interviews yesterday! I will definitely try out this today.
I think one of the things is in regards to the questions that you asked during the session. There has been no mention of it. If you can expound on this YaChin You
This is a powerful tool to have: good strategy. Thanks Julie for making it digestible.
What seems to be recurrent in anything about strategy is the word: coherent. Even the example used has the word strategy in it. 🤔
Thanks to Wes O’Haire for the reference! 🙂