Communicating with care and empathy in a time of crisis

When anxiety is high and things feel bleak, it’s more important than ever to be considerate and empathetic in how and what we communicate.

Photo by meriç tuna on Unsplash

Acknowledge before offering reassurance

Consider your word choice

Keep things simple and clear

Takeaway

Content design & writing. Eternal optimist. Terrible at small talk. In remission. www.tidycontent.com

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