The Spotlight…on W.S Dennison
About W.S Dennison
W.S Dennison Ltd is a leading furniture storage and logistics company specialising in furniture logistics services to manufacturers, importers, wholesalers and international and multinational retailers.
The company has two depots in Ireland, one central hub in Antrim with a satellite depot in Limerick. This enables the company to provide distribution to all of Ireland. All distribution and collection activity is carried out by company bespoke vehicles and staff.
Having first joined forces with NIBC over 10 years ago after striking up a relationship with Account Manager Geoff Reid, Liam Taggart Transport Manager tells us why they have remained an NIBC customer for so long. “The main reason we have stayed with NIBC is the excellent level of customer service we receive. Geoff is easy going, approachable and explains everything we need to know. Although price is always a major factor in any contract it is also important that we work with people who have the same business attitude as us.”
Until now W.S Dennison have benefited solely from our business telecoms service. With almost 20 lines the team have relied on NIBC to continually get them the best deal in the market to meet their needs, something Geoff has managed successfully year on year.
“We have seen great benefits using NIBC for our company mobiles. The main benefit being that our spend has come down. This has been made possible because our tariffs are matched to our needs. We are also able to understand our usage much better with Geoff’s help.”
Vodafone One Net
Following on from the mobile success W.S Dennison are currently having the Vodafone One Net system installed. One Net allows all of your communications — landlines, mobiles, tablets and desktops — to be integrated on one remote system, allowing all employees to stay connected wherever they are. Commenting on the installation Liam said “it seems like the logical next step for us. Having our mobile and landlines integrated will enable us to answer more of our calls, meaning we wont miss the opportunity to speak with our customers.”
“Looking to the future I cant see us moving away from NIBC. We have first class service & support, excellent products and location wise they are a perfect fit for us. Its no less hassle knowing we have NIBC working for our benefit. All staff we have encountered are knowledgeable and patient with our queries. The site visits we regularly receive prove to bolster the working relationship and ensure we have minimal issues, and any we do have are rectified swiftly.” Concluded Mr Taggart.
If you would like to contact W.s Dennison for logistical queries you can do so on 02894 465 108. For more information on the services provided by NIBC please call us on 02894 485 422 or visit www.nibc.co.uk