Nicholas ThomsonCustomer Aha-ctivationThere is a lot focus on activation at the moment and the benefits of a winning customer activation process on a company’s bottom line. This…Aug 29, 2018Aug 29, 2018
Nicholas ThomsonWhy the support desk is a goldmine for product managers and how to turn it into product valueImagine a magic place where all of your product issues get highlighted, where any product confusion gets communicated, and where you can…Aug 21, 2018Aug 21, 2018
Nicholas ThomsonRamsay’s Kitchen Nightmares and how it relates to your productGordon Ramsay might have been onto something when he quite aggressively goes into restaurants in dire straights wanting his help at any…Aug 12, 2018Aug 12, 2018
Nicholas Thomson5 Reasons why your business needs a Product Audit right nowThe SMB sector is severely underserved from a product expertise standpoint. This is exactly when a company needs to focus on its…Jun 29, 2018Jun 29, 2018