Nick RandallinNetMindedFirst Contact Resolution Metrics. Justify investment in I.T. ops.Techies! First Contact Resolution Metrics (FCR) are your friend!Nov 7, 2021Nov 7, 2021
Nick RandallinNetMindedSeeThru Launches Support Tools and Brandable App for ISPs and MSPsSeeThru Networks, the Bristol-based network and service assurance experts have launched their new dashboard and white-label app for end…Nov 4, 2021Nov 4, 2021
Nick RandallinNetMinded5 reasons why Ethernet Connectivity Fault Management saves time and moneyMy Carrier Ethernet background goes back a long way. First with early packet ring start-ups Dynarc and Native Networks (acquired by…Mar 1, 2021Mar 1, 2021
Nick RandallinNetMindedPowering Business-Led Innovation in a Disrupted WorldNew collaborative IT services thanks to our Innovate UK grant awardJun 4, 2020Jun 4, 2020
Nick RandallinNetMindedSeeing Thru ZabbixA low cost customer visualisation solution for technology providersMar 4, 2020Mar 4, 2020
Nick RandallinNetMindedTesting our API with Carrier Ethernet NIDsMonitoring a Carrier Ethernet circuit and representing its live status on the SeeThru appFeb 3, 2020Feb 3, 2020
Nick RandallinNetMindedThe Toothbrush TestGetting end user attention before I.T. goes wrongJan 22, 2020Jan 22, 2020
