
Trying to master the art of sending emails
Jul 22, 2017 · 2 min read
We receive a lot of emails. Every email is an opportunity — and so it’s important to answer quickly with the highest productivity.
Native gmail app
I use the classic gmail app because all the extensions & integrations such as Salesforce Ebsta are not yet in email clients.

Shortcuts are vital
My favorite gmail shortcuts :
⌘/Ctrl + Shift + c = Add cc recipients
⌘/Ctrl + \ = Remove formatting
Shift + a = Reply all in a new window
c = New email

Can’t live without my typing accelerator

Simple rules to rule them all
- email zero every Thursday
- never use “reply later” or “snooze”
- A swift reply is better than a perfect email — 3minutes maximum to answer an email
- Reply to everyone except cold emails — ie : investors, consultants & sales
- Always use standard answers thanks to the typing accelerator
- No more than 3 paragraphs

