My mother used to say, “Never say anything you wouldn’t want to see on the front page of the New York Times” (and we lived in Vancouver!) … sound advice, and I wish I’d taken it more often … another good thing to keep in mind is Emerson Eggrichs advice in “Before You Hit Send”: ask yourself four questions: (1) Is it true? (2) Is it necessary? (3) Is it clear? (4) Is it kind?