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Nitish Narayanan
Nitish Narayanan

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Oct 9, 2020

How Digital Ecosystem can enhance Customer Experience

What is the Ecosystem? The term “ecosystem” was first used by British ecologist Arthur Tansley back in 1935 to describe the relationship between organisms and their environment. In other words, you can’t talk about animals and plants without talking about where they live and function. In 1993, business strategist James F. Moore co-opted the…

Customer Experience

5 min read

How Digital Ecosystem can enhance Customer Experience
How Digital Ecosystem can enhance Customer Experience
Nitish Narayanan

Nitish Narayanan

An individual working for a SaaS company, avid reader on digital transformation

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