Nitzan katabiThe Untold Story of the B2B BartenderAh, the Customer Success Manager (CSM). Often mistaken for that overly enthusiastic gym membership salesman who just won’t take no for an…Jun 5Jun 5
Nitzan katabiFrom Feedback to Features: How to Turn Customers into Your Best MarketersCSMs & PMMs: A Powerful PartnershipMar 17Mar 17
Nitzan katabiSmells Like Team Spirit: Elevation In Five ActsTrue success in the workplace transcends individual talent. It’s deeply rooted in the quality of relationships within a team, fueled by a…Mar 3Mar 3
Nitzan katabiDonuts & Data: Confessions of a Modern CSMForget the outdated image of a CSM winning and dining clients. Today’s reality is a dynamic blend of data, strategy, and human connection…Feb 15Feb 15
Nitzan katabiThe Great Corporate Relay Race: Customer Success and Product ManagementIn the corporate arena, where every department juggles priorities and deadlines like a clown with too many balls, a peculiar relay race…Feb 11Feb 11
Nitzan katabiRevolutionizing Customer Success with AI: A Personalized ApproachThe realm of Customer Success has found its unexpected hero: Artificial Intelligence (AI). Far from merely altering the rules of…Feb 11Feb 11