Top 10 Best Global BPO in India 2020
BPOs are typically classified into back office outsourcing, including internal business functions. BPO companies many offers such as finance & accounting or human resources, and front office outsourcing, which includes customer-related services such as customer service center. Below is the list of top 10 BPO in India:
1.TELEPERFORMANCE
Teleperformance started its operations in India in Gurgaon about 15 years ago, and supports global customers in telecommunications, technology, logistics, consumer goods and e-commerce verticals. It is now the largest BPO India. The firm has setup a number of initiatives to engage with its employees, called Teleperformers, which range from broad training over 6 weeks a year. It is done for the substantial growth opportunities for its team, and the world’s social responsibility programs ‘Citizen of the World’. Teleperformance is one of the best Global BPO India.
Address:-
Plot No 398, Phase III, Gurugram, Haryana, India
Pin Code:- 122016
Website:- https://www.teleperformance.in/en-us/
Phone:- 0124–4221050
2. GENPACT INDIA PVT LTD.
Its Established in 1997, the company has progressed rapidly to establish itself as one of the most trusted names to offer BPO services in the country. It has branches in over 25 countries worldwide. The company serves more than 100 of the Fortune Global 500 companies. The services offered by Genpact HR services, industrial solutions, banking and financial services, after-sales services and risk management services.
Address:-
IT Park, DMRC Building, Shastri Park, Delhi,
Pin: 110053,
Phone: +91 11 4256 5400
3.TATA CONSULTANCY SERVICES
The BPO segment of Tata Consultancy Services (TCS) is one of the most important names in the Indian BPO industry. The BPO segment is responsible for generating 12% of the company’s total revenues. TCS BPO is among the top 10 IT service providers in the world. TCS provides a variety of services that include business services, platform solutions, analysis and information services, etc. TCS BPO has earned a name in this field through excellent customer services.
Address:-
Hyderabad Office:
Tata Consultancy Services Limited,
[Certifying Authority — PKI Services],
5–9–62, 6th Floor, Khan Latif Khan Estate,
Fateh Maidan Road, Hyderabad — 500 001.
Phone: +91-(40)-6667 1118/ 1120
4.WIPRO BPO
Wipro is a reputed global brand in the information technology sector and has a presence in over 175 cities spread across 6 continents. Wipro entered the BPO industry in the year 2002. Wipro BPO made its mark on the industry through a combination of operational excellence, industry experience and transformation capabilities. The company offers a wide range of services including customer management services, HR and outsourcing of knowledge services.
Address:-
Wipro Limited
Doddakannelli
Sarjapur Road
Bangalore — 560 035
India
Ph: +91 (80) 28440011
5. AEGIS CUSTOMER SUPPORT SERVICES LTD
Aegis is a global provider of business services in the field of experience management. They provide a set of solutions for our clients, from strategy and design to implementation and execution, helping global brands offer memorable experiences for the end customer. With a presence in 52 locations in 12 countries and with more than 55,000 employees. Aegis manages more than one billion customer contacts every year, such as BFSI, Telecom, Health, Travel and Hospitality, Consumer Goods, Retail and Technology. For more than 300 customers. Aegis allows, extends and improves business experiences for its clients and its clients through consulting, technology, outsourcing, training and education.
Address:-
247, Phase IV, Udyog Vihar, Sector 18, Gurugram, India.
Pin Code:- 122015
6.WNS GLOBAL SERVICES
It is a multinational business management and outsourcing company. It came into existence in 1996. Initially, the company was an internal unit of British Airways and was known as WNS World Network Services. In the year 2003, the company began offering business process management solutions to customers related to other industries. The company’s 39 delivery centers are located in various countries of the world. The company operates in various sectors including health, insurance, manufacturing, media & entertainment, shipping and logistics, banking & financial services, consulting and professional services, retail & telecommunications.
Address:-
Plant №10 / 11, Gate №4,
Godrej & Boyce Complex,
Pirojshanagar,
Vikhroli (West),
Mumbai — 400 079
Tel: +91 22 4095 2100
7.FIRSTSOURCE SOLUTIONS
It is one of the best companies to offer outsourcing services in India. Founded in 2001, it scaled the ladder of success through innovative and value-added business process management services throughout the customer’s life cycle. The company offers its services in areas such as insurance, telecommunications and media, health and publications, banking and financial services and many more. Its services include client management, data processing, archiving and consulting.
Address:-
5th Floor Paradigm ‘B’ wing, Mindspace,
Link Road, Malad (West),
Mumbai 400 064
Tel.: +91 (22) 6666 0888
8.INFOSYS BPO
Infosys BPO Limited is a subsidiary of Infosys and came into existence in 2002. Winner of the National Award for Excellence, Infosys BPO operates in many countries around the world. It offers various services in the form of Human Resources, Finance and Accounting Outsourcing, Legal Process Outsourcing, Customer Service Outsourcing, Contract & Outsourcing, Digital Business Services and Business Transformation Services.
Address:-
Infosys BPO Limited
Plot no 26/3, 26/4, 26/6,
Hosur Road,
Electronics City,
Bangalore — 560 100
Phone: +91 80 2852 2405
9.EXL SERVICES
EXL Service is a company that offers IT services, outsourcing and business transformation. It is among the leading BPO companies in India. Incorporated in 1999, the firm offers its services from 30 global delivery locations throughout Europe, Asia, Australia, America, and South Africa. The EXL Service offers outsourcing services to various sectors, like travel, medical care, transportation, banking and insurance.
Address:-
Center Court building,
Sector 42, DLF Phase 5,
Gurgaon 122 001 Haryana, India
T-+91–124–427–7030
10. ACCENTURE SOLUTIONS PVT LTD(BPO)
Accenture plc is an MNC professional service provider organization that offers consulting strategy, high digital technology and human resource services operations. A Fortune Global 500 company has been established in Ireland, Dublin, since 1st Sep; in the year 2009. Accenture is reinventing business process outsourcing (BPO) with intelligent operations, data, harnessing talent, Artificial Intelligence and human ingenuity.
Address:-
Tower C, 1st, DLF Cyber City, DLF Phase 2, Sector 25, Gurugram, India.
Pin Code:- 122002
Phone:- 0124 452 0000
