But after actually living with Amazon’s Dash buttons, I realized that they are just the latest symptom of Amazon’s slowly spreading disease. The company is no longer designing their products and services with a customer experience that will woo us to be loyal, but for profit maximization now that we’re here. The Dash button is an unabashed attempt to disconnect customers from the amount of money we’re spending. And frankly, even that would be fine, if only Dash buttons provided the instant product gratification they promise.
Life With The Dash Button: Good Design For Amazon, Bad Design For Everyone Else
Kill it with fire. Actual fire. Not the tablet.