Reinventing Worktech For Frontline Workforce

In the article “Poor management blamed for low levels of productivity amongst UK” by workplaceinsight stated that — A one-third of workers regularly struggle to be productive in their job, and one-sixth of the workers blame their manager, as per the survey conducted by ADP.

If we ponder what may be the root cause for inefficiency and less productivity, it is always the poor management which even makes the efficient worker also less productive. While many of us will agree that bad management ahead of inefficient systems and processes (15 percent) and staff shortages (13 percent) as the biggest drain on productivity

Management for desk workers may be a little easy, but let’s think about those desk-less workers. Frontline workers are always at dispersing location and are on the move.

How do we manage them?

Hospitality, F&B industries, facility Management, Retail, etc. — these industries find a huge challenge in workforce productivity for the fact that collaborating those front-line workers is a big task. There has been an effort to try to bring change through technology such as HRM/CRM, etc. but HRM is the basic foundation and doesn’t engage the workers. Secondly, acceptance of technology in these industries is very minimal. Often people fail to see the value, and hence they fear to invest their time and money.

How can technology help to overcome these challenges?

Sanarp is an AI workforce collaboration software for front-line workers. It aims to increase the daily team operational workflow through mobile app to collaborate, engage & communicate the workers with task scheduling, digital checklist/ inspection, issue reporting, broadcast and micro learning.

Sanarp can help to –

• REDUCE cost by 30% through scheduling (Shifts+Leaves)
• SAVES time upto 40% with mobile based task tracking + issue reporting
• REDUCE workload by 30% with digital checklist/inspections & real time reports access by Managers
• REDUCE overall operational cost by 20% with automated and paperless system

Let’s see in the below example how Sanarp can help in increasing productivity & efficiency of the workers-

Hospitality Industries — Collaborate, Track (Report & Inspect amenities) and Learn

Hospitality Industries are slowly adopting technology but it’s mostly for booking engine. Staff facing mobile app is a must to make tracking of task and communication much easier by –

• The staff can apply leave; check their daily schedule roster & task in mobile phone.
• They can report issues, update their task status & handover and do amenities check or communicate internally all in one click in mobile phone.
• They can take micro training as part of the process from a mobile phone too.

This not only saves time & cost (By going Paperless), it also saves manpower and workaround. The management and decision makers can track & see progress of every work assigned to the workers in one dashboard. He can also which department is lagging and identifies the key efficiency areas to improve. Sanarp AI predictive maintenance identifies the most frequently occurring issue and help to take preemptive action before it occurs.

Construction Industries — Collaborate, Track (Report & Inspect) & Communicate

The construction workers are very task oriented. They don’t have much time to go & speak to managers or report each & every issue. Here is how Sanarp can add value –

• Sanarp time-in and time-out help them track their work time.
• Track -Apply leave & check their shifts in mobile app
• Report issues and work-site inspection in mobile phone
• Safety lessons for all the workers anytime in mobile phone

The supervisors can know most frequent issue face by the workers and fix accordingly. They can also access & share the work-site inspection report immediately without any mess of paperwork.

F&B Industries — Collaborate, Engage (Report & Inspect Checklist) & Track

The F&B workers are always engaging and customer facing. They have to toes all the time and doesn’t have much time to leisure around. How do Sanarp help these workers-

• Quality assurance inspection in mobile & real time reports can be by Managers
• On spot issue reporting, status update of the task assigned & communication internally to the team in chats
• Workers feel valued as they are engaged for every information in Broadcast + any knowledge enhancement through micro learning.

Sanarp has been able to bring positive transformation in industries with front-line workers. To know more about the product, you can visit our website at www.sanarp.com or mail us at team@sanarp.com