Astghik AngaladianNavigating a Loyalty Program Revamp: Lessons from Delta’s SkyMiles RelaunchThe upcoming changes with Delta’s frequent flyer program (SkyMiles) has created a lot of chatter, which compelled me to review the program…Sep 29, 2023Sep 29, 2023
Astghik AngaladianConversion Optimization Strategies for Product MarketersConversion serves as the ultimate objective of any funnel or product experience. Whether it is a lead gen effort (getting an email…Jul 6, 2023Jul 6, 2023
Astghik AngaladianTips on Unlocking the Power of PersonalizationPersonalization has been a buzzword for sometime and, for some, somewhat an unattainable task whether it is due to lack of data, or limited…May 30, 2023May 30, 2023
Astghik AngaladianCuriosity, Creativity, and Agility in a Data-driven MarketingAny job description is typically structured around the hard skills (e.g. experiences you had, projects you worked on, tools you know, etc.)…May 16, 2023May 16, 2023
Astghik AngaladianWhat to Consider Before Building a Loyalty Program?The statistics on loyalty programs can be overwhelming, with roughly half of the consumers enrolled in various loyalty programs actively…May 8, 2023May 8, 2023
Astghik AngaladianRetention Strategies in a Complex Omnichannel EcosystemLet’s first define a few things before we dive in. There are many different customers that your brand is probably hoping to attract…May 1, 2023May 1, 2023