N. Venkat Venkatraman
David J. McGrath Jr. Professor at Boston University Questrom School of Business; Author of The Digital Matrix: New Rules for Business Transformation…
it’s not at all easy for a small team of engineers to just pick a domain (like buying shoes) and train an AI chatbot which is ready for release into the wild
We don’t know how to build conversational software yet
Alan
23719
But we need to go from bots that help buy shoes to making complex healthcare and financial health decisions. That’s the real breakthrough. I think the goal is laudable. It takes more than start=ups to make that happen.
