Why Rideshare Drivers in Long Island Cancel Airport Trips

NYC-Travel-Xpert
2 min readNov 6, 2023

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UBER DRIVER CANCELLED

In recent times, an unexpected trend has emerged among rideshare drivers on Long Island: the increased cancellation of trips heading to airports. Both riders and industry observers have expressed concerns about this behavior, as it leaves passengers stranded and potentially late for flights. But what drives these cancellations, and why is it becoming a common occurrence?

  1. Low Profitability: The primary reason cited by many drivers is the cost-benefit ratio. Trips to the airport, particularly to JFK or LaGuardia, often entail lengthy waits in traffic, leading to reduced earnings per hour for the driver. Moreover, after dropping a passenger at the airport, the return journey is often without a fare, making it even less profitable.
  2. Airport Congestion: The two major airports on Long Island — JFK and LaGuardia — are notorious for their congestion. Rideshare drivers, unlike traditional taxi services, don’t have designated waiting areas. This means they might spend considerable time circling the airport or waiting in the cell phone lot, hoping for a quick pickup. This downtime further diminishes the appeal of airport rides.
  3. Potential for Higher Earnings Elsewhere: Given the bustling nature of Long Island, there’s always a demand for short, local trips, which often yield better earnings per hour. When presented with the choice of a long, traffic-ridden journey to the airport or multiple shorter trips within the city, many drivers opt for the latter.
  4. Strict Airport Regulations: Airports have strict rules and often require additional permits or fees for commercial vehicles. Rideshare drivers, keen to avoid potential run-ins with airport authorities, sometimes opt out of these trips altogether.
  5. Increased Demand and Inadequate Supply: With the rise in travel and a shortage of drivers post-pandemic, the demand for rides to the airport has surged. However, with not enough drivers willing to make these trips, cancellations have become more frequent.

While it’s understandable from the drivers’ perspective, this trend is inconvenient for riders who depend on reliable transportation to the airport. Solutions such as dedicated pickup areas, incentives for airport trips, and improved driver-rider matching could potentially address this issue, ensuring a smoother rideshare experience for all.

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