The Ship Repair Man Story

Why experts get paid more….

A good friend shared this story recently; a nice story about effort vs. skill – a good reminder that in many areas of work/life time and outcome aren’t always aligned; especially in the design & technology space…

A giant ship’s engine failed. The ship’s owners tried one ‘professional’ after another but none of them could figure out how to fix the broken engine.

Then they brought in a man who had been fixing ships since he was young.
He carried a large bag of tools with him and when he arrived immediately went to work. He inspected the engine very carefully, top to bottom.

Two of the ship’s owners were there watching this man, hoping he would know what to do. After looking things over, the old man reached into his bag and pulled out a small hammer. He gently tapped something. Instantly, the engine lurched into life. He carefully put his hammer away and the engine was fixed!!!

A week later, the owners received an invoice from the old man for $10,000.

What?! the owners exclaimed. “He hardly did anything..!!!”.

So they wrote to the man; “Please send us an itemised invoice.”

The man sent an invoice that read:

Tapping with a hammer………………….. $2.00

Knowing where to tap…………………….. $9,998.00

Effort is important but experience and knowing where to direct that effort makes all the difference.