…ys sound expert Julian Treasure, “We are losing our listening.” He recommends an approach he calls ‘RASA’ — receive, appreciate, summarise and ask. He says the art of conversation is being replaced — dangerously — by personal broadcasting.
Here is a simple truth about humans you should keep in mind — we are all wired for connection, we care deeply about ourselves, we want to feel important, and we like and trust familiar things. These ideas are the basic foundation for building rapport with just about anyone.