5 Best Medical Debt Collection Agency in 2023

Oliviamitchell Mds
4 min readSep 1, 2023

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In the ever-changing world of healthcare, ensuring the financial health of your practice is paramount. Unpaid medical bills can strain your resources and impact patient relationships.

Medical debt collection companies play a vital role in helping you navigate this challenge. They can take care of all the due payments, handle the legalities, and communicate with the patient on your behalf.

So here’s a list of the 5 best medical debt collection agencies in the USA for you. These agencies have demonstrated excellence in debt recovery, compliance, patient communication, and ethical practices.

Quick Comparison of the Top Medical Debt Collection Firms

Here is a quick summary of the 5 best medical debt collection companies in the USA in 2023. For a more detailed comparison, check out the next section.

What is a Medical Debt Collection Agency?

A medical debt collection company is a specialized type of debt collection agency that focuses specifically on collecting overdue payments for medical services. It assists healthcare providers, hospitals, clinics, and other medical facilities.

These companies communicate with the patients and insurance companies on their behalf to get payment for unpaid bills. A medical collection agency may even help with legal action if the patient refuses to pay the bills.

When Do You Need A Medical Debt Collection Company?

You might need to hire a medical debt collection agency if you’re a healthcare provider struggling with unpaid bills or denied insurance claims. These agencies specialize in recovering outstanding balances from patients or insurance companies, especially in cases of unpaid deductibles, co-payments, or unresponsive patients.

They efficiently navigate legal regulations and maintain patient-provider relationships, to ensure effective revenue recovery. If you are overburdened by unpaid debt and don’t have enough resources to extend, you can hire a collection agency for medical bills.

Which Are The Best Medical Debt Collection Agencies in 2023?

The healthcare industry faces constant patient billing, health insurance claims, and reimbursements, that often lead to very high medical debts. Partnering with a medical debt collection agency can help resolve these issues quickly and efficiently.

However, it is necessary to find the right agency for collecting medical bills, as they handle patient interaction, sensitive health information, and large sums of debt.

To help you, we have shortlisted the 5 best medical debt collection agencies in the USA.

1. State Collection Services

State Collection Services is a healthcare collections agency that has been in business for over 70 years. It is currently one of the most reputable medical collection agencies in the USA.

State Collection Services provides a wide range of services to healthcare providers such as medical debt collection and insurance follow-ups.

The company uses AI and modern tech to create intelligent solutions that help healthcare providers manage their unpaid bills. Their Early-Out Business services use AI to identify patients who are likely to default on their payments. The company has a history of reliable, compassionate patient interactions.

2. Medical Data Systems

Medical Data Systems is a leading medical debt collection agency in the USA. The agency offers all-around financial support to healthcare providers from debt collection to accelerated management solutions.

The company creates a solution-driven debt collection approach for quick and hassle-free account resolution. Medical Data Systems is known to provide innovative solutions that deliver a positive patient experience.

The agency offers a free consultation session to healthcare providers, so they can assess the problem and provide a comprehensive solution.

If you are looking for a customer-focused medical debt collection company, with a history of successful collections, Medical Data Systems is the right choice for you.

3. Conifer Health Solutions

Conifer Health Solutions is a well-established medical debt collection firm that offers overall revenue management. The company assists hospitals and private physicians with creating a comprehensive revenue management operation.

Conifer is well-known for enhancing cash flow, reducing denials, and bolstering patient satisfaction. They provide services such as claims submissions, third-party debt collection, and payment denials management.

4. Revco Solutions

Revco Solutions is a prominent healthcare debt collection agency, specializing in securing payments from patients and insurance firms without hassle.

Although it is a relatively new collection agency for medical bills, it unifies two well-known brands- Professional Recovery Consultants (PRC) and Credit Bureau Collection Services (CBCS).

The medical debt agency assists clinics and hospitals in debt collection and insurance denial. It also provides an extended business team to set up an Early-out program and an Advanced Self Pay Strategy

5. Keybridge Medical Revenue Care

Keybridge Medical is another experienced medical collection agency in the USA. Their expert team is dedicated to creating tailored solutions for diverse healthcare needs.

The agency offers comprehensive services for patient engagement, insurance follow-up, bad debt management, and compliance.

KeyBridge Medical takes a unique approach that centers around enabling healthcare providers to prioritize quality patient care. The company helps healthcare providers gain financial stability while maintaining their reputation in the market. This approach makes Keybridge one of the best medical debt collection agency today.

Which Medical Debt Collection Agency is Best For Me?

Choosing the best medical debt collection agency is a critical decision that directly impacts your practice’s financial stability and reputation. While these five agencies stand out, it’s essential to conduct thorough research, evaluate their services, and align their offerings with your practice’s unique needs.

Consider factors such as their experience, customer testimonials, and their commitment to ethical patient dealings and fee structure. For more information, check out this detailed step-by-step guide to find your ideal medical debt collection agency.

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