I’ve had a very different experience. The in-house recruiters and HR managers have been, for the most part, the better encounters, and when I have gotten real feedback, it has always been from internal HR. Third-party recruiters give me this: “We hired a [better|already local|other, legally compliant, unthreatening reason] candidate. You were a great candidate and we wish you the best of luck. You’ll find something soon!”
Third-party recruiters have been the ugly underbelly of my two-year long job search. Keep in mind, locally there are no jobs around here for my skillset. We’ve had multiple >1000 people layoffs, the job market is shit, and the companies hiring for technology are leaving the state. So keep that in mind when I tell you about an all-too-common experience with third-party recruiters and why I am no longer taking unsolicited calls from them:
I had the opportunity to interview for a local job and it was a perfect fit. I liked the people, I liked the technology stack, and I could see myself solving the problems they were facing. The hiring manager and I clicked, which is something that does not happen very often for me with people I just met what with me being an extremely introverted personality. Extremely, to the point where I can develop crippling social anxiety, especially being in an office since my remote job search has turned up nil. So being in an office, interviewing for an on-site job, and not having a panic attack from the experience, super-win. I was going to get a job offer once they talked it over with the recruiter.
The recruiter who contacted me represented that this company was their client and that they were contracted to hire for this position. I figured I’d get an offer the next day, or the day after that. What actually happened is I get a call that afternoon from the hiring manager, “sorry, but we cannot afford the recruiter fees.” That is something that should have been worked out in a contract, right? Turns out, the recruiter scraped the job and reposted it without consent. Because the recruiter was involved, the company didn’t want to deal with the potential legal ramifications if they made an offer without the recruiter. I did not get the position. Apparently this is a common practice at the big name technology recruiting firms.
When you work directly with the HR team at the hiring company, you do not get screwed over like that.