Rather than regarding technology as an external force or temptation that we have to struggle against, I propose thinking about the alliances that we form with technology. This alliance begins when we acquire or access something, perhaps a new device, service, or data, and evolves as the technology challenges us and we challenge it. We bring the technology into social situations it wasn’t designed for. We draw on it to negotiate the limitations that we see in ourselves. In exploring new applications for it, we find new perspectives on ourselves and our social worlds….
For readers who work in technology development, perhaps these examples will inspire designs that reflect how people see themselves over time, or how they construct the significant relational and emotional themes in their lives. Too often tech designs focus on discrete tasks rather than taking into account the intricate, evolving self that each user brings to those tasks.
These stories invite us to reflect on our lives and our devices — that is, to engage them as supportive allies in our quest for connectedness and well-being.
— The New Tech of Relationships by Margaret E. Morris