Apple Careers Remote — Apple Support College Program ( Work from Home Jobs Hiring)
Job Responsibilities: Apple Support College Program
Salary: $16 per hour
Company: Apple
Location: Remote US
Full Job Description
Summary
Apple has always done things differently, including customer support. We expect everything from an Advisor that our customers do, and we want Apple to be a reflection of the world around us. At Apple, you’ll not only support technology, but you’ll also support people!
Key Qualifications
- Real passion for customer service and ownership of the customer experience including comprehensive issue resolution
- Potential for tailoring communication styles for differing audiences
- Able to self-manage and work independently in a fast-paced, constantly changing environment
- Teamwork mentality with an aptitude for sharing expertise and appreciating feedback
- Effective time management including the ability to multi-task, organize and prioritize
- Ability to research and grasp technical information across multiple tools while talking with customers
- iOS, Smartphone, Tablet, PC, or Mac experience
- Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn while accepting new challenges
Description
As an Apple Support At Home Advisor, you will be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs. As our customers’ first point of contact, you’ll be the friendly voice of Apple, providing world-class customer service, troubleshooting, and technical support. We’ll rely on you to listen to our customers and use your technical knowledge, creativity, and passion to meet their needs — and remind them that behind our awesome, products are amazing people. Because, we believe our individual backgrounds, perspectives, and passions help us create the ideas that move all of us forward. We’ll train you to be the best. This position comes with competitive pay, tuition reimbursement, phenomenal benefits, eligibility to participate in our company stock plan or awarded stock, time off, discounts on Apple products, and dedicated resources to support your ongoing growth and career development! Working for Apple isn’t the only benefit. You’ll have the opportunity to work from home, be connected to a diverse collection of individuals, earning where you learn. To excel in this environment, you’ll need the discipline and ability to work remotely with coworkers and management.
Education & Experience
Students must be enrolled at a four-year university in the U.S. pursuing a bachelor’s degree or higher Computer Science, Business, Engineering and Computer Information Systems majors are preferred 2.7 GPA preferred
Additional Requirements
- Availability to attend approximately up to nine weeks of required online training on a fixed schedule that may include weekends (Training may be either 24 or 40 hours per week depending on hire date)
- Flexibility to work three, four-hour shifts, on weekdays, between the hours of 4:00 p.m. and 10:30 p.m. Central and one eight-hour shift on weekends, primarily Saturdays, including holidays, between the hours of 7:00 a.m. and 10:30 p.m. Central. Depending on business needs, there is the possibility to flex up or down in weekly hours worked.
- Successful completion of a pre-employment assessment and background check
- Successfully complete initial training
- Minimum typing speed of 40 WPM while in conversation with customers
- A quiet workspace, ergonomic chair, and desk
- A hard-wired internet connection directly from a provider with a minimum download speed of 10 Mbps download and 3 Mbps upload at your address, with less than 150 ms latency. Internet must be hardwired to the home as well as to the equipment provided. A wireless connection to the Apple equipment is not allowed under any circumstances.
- Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally-protected characteristics.
- Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
- Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
- Apple participates in the E-Verify program in certain locations, as required by law.
- Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
- Apple is a drug-free workplace.
Apple Job From Home
Top 10 Tips for Interview
- Keep your mind and body, relax.
- Never try to give a long answer to an interview question. Keep your answer short and effective.
- If you don’t know the answer to any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
- Your dress should be formal. The formal dress always leaves a good impact on the interviewer.
- Take permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
- Do not shake your leg and hand again and again.
- Your clothes should be neat and clean.
- If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I give the answer in ‘your comfortable language’”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
- How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me, guys. This is a very bad impact. So try to understand and listen to the question properly at once.
- Before leaving the room. You should say ‘Thank you to your interviewer’
Apple Careers Remote
Some rules are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.
- The company always wants you to be on time and you should be.
- Take less leave from the office.
- Focus on your work and try to learn more.
- Speak from your work, not from your mouth.
- Keep on trying to get new things from your seniors, regarding your profile.
- Raise your point but only then when you are 100% sure about your point.
- Never hurry because haste makes waste.
- For earning some extra points than others. Just play out of your comfort zone.
- Always respect your seniors.
- Learn from mistakes made by you and others and do not try to repeat them.
Apple Remote Part-Time Jobs
Some Common Interview Question You Could Be Asked
- Tell me about yourself or describe yourself or give your introduction.
- Why are you leaving your current company?
- How will you take our company ahead from here with the help of your work?
- Are you comfortable with our company working timing?
- Why should we hire you for this position?
- How much do you expect as a salary?
Apple at home Jobs
Answers should be given below.
- Introduction:
- My name is ‘NAME’,
- I have done ‘QUALIFICATION’,
- I am from ‘Location’,
- Currently, I am working in ‘Company Name’ “Ignore if fresher”
- My current position is ‘Position Name’ “Ignore if fresher”
- I am working on ‘Project Name’ “Ignore if fresher”
- Why are you leaving your current company?
Apple Remote Jobs Hiring Near Me
The main reason is salary. I am not getting much of what I deserve.
Environment: not as much as good for learning new things.
Seniors are not so supportive.
Apple Work From Home Jobs
:: Safety in the USA: If you live in America then you can say that you are one of those people in the world, which is the safest on this planet.
Educational Qualification:
Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.
Kindly check the Official Notification for more qualification details. The notification Link Is Given Below.
Apple at-home Jobs
Document Required:
Required Documents for This recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.
Document — Qualifications certificate with mark sheets.
Passport size Photographs
Signature
How to apply:
All the eligible candidates can apply for This Job as mentioned below
Read the official notification carefully From the Official Website.
Read the Notification Carefully Before applying.
Fill out The Application Form (Link Is Given Below)
Attach Required Document and Passport Size Photo with your Signature.
Then Submit. Done.