Human Centred Design Strategist. Global Head of Design at Futurice. Co-author State of Mind at Work. Ex. SF, LDN. Now STO, often HKG. www.orvet.se
This is a gently reworked text based on a presentation I held recently. It grew from a personal USP pitch in to a workshop at one of my favorite design agencies.
This is part one of a short series of essays. They look at how the way cities are built affect which tools and services are useful and thus successful for the people living there…
Question: Are we as designers falling too much in love with our research methods and tools? Are we sacrificing the art of listening and speaking with people?
I am transitioning from my latest full-time agency assignment in to working independently again. One topic that comes up in conversations is the whole getting-paid-thing. Or more so, to get the client to agree to the fee one wants.