How 24X7 Hotel Reservations Call Center Services are Beneficial

When it comes to hospitality industry, it revolves around one thing- guest satisfaction. From the time a guest steps in the door, to make everyone and everything planned, you can avail 24x7 hotel reservations call center services.

Let’s know how it is beneficial to have call center services for handling your hotel reservations-

• Experienced professionals from hospitality background to answer your calls.
• Convert more calls to confirmed bookings.
• Strict quality audits to review operators’ performance regularly and to ensure that protocol set forth by you is being adhered to and SLAs are being met.
• Comprehensive reporting. All calls are recorded and are easily accessible by you.
• Multilingual support available in most of the major European and Asian languages.
• Training that is designed to make sure that our agents have extensive knowledge about your hotel and are able to offer the same experience to your guests as they’d get talking to you. Learn more about how we train.
• Get more direct bookings and save on hefty OTA commissions.
• Earn higher net operating income.
• Give your current guests the undivided in-person attention they deserve and excellent support to prospective customers.
• Let your in-house team focus productively on core tasks that are essential to your hotel’s success without being distracted by constantly ringing phone.
• Close bookings at a higher average daily rate.
• Maximize room revenue through up sell and cross sell.
• Project a polished and professional image of your hotel, setting the stage for better ratings on review sites like Trip Advisor.
• Reduce overall expenses by doing away with the need of recruiting, training and maintaining additional in-house staff and by trimming after-hours personnel.
• Every call answered in a structured way with the aim of maximizing rate and converting more calls to bookings.
• Flexible payment plans to suit your specific business needs including performance based pay per booking.

These are the benefits of 24x7 Hotel Reservations Call Center service for your business. If you are searching for 24x7 Hotel Reservations Call Center service in India then Livesalesman is the best option for you.

You can have more information and check Livesalesman reviews or Livesalesman feedback by visiting http://livesalesman.com/.