El Diseño de Servicios o Service Design es una disciplina en auge y eventos de alcance mundial como la Global Service Jam hacen que cada vez más personas de diversas disciplinas se interesen en este campo. Desde Buenos Aires Service Jams decidimos armar este artículo con el fin de compartir recursos y recomendaciones que nos fueron útiles en nuestro propio recorrido profesional.

El Diseño de Servicios es una disciplina altamente conectada a nivel global, en este caso intentamos destacar recursos relevantes para la práctica desde una perspectiva argentina y latinoamericana.

Recursos 📚

Libros y toolkits


Last Friday marked the end of my participation in the 2017 Metro Manila Civic Innovation Fellowship. And now, as I reflect, it is time for some conclusions.

The fellowship lasted two weeks, with technically only ten days of actual time for solution building. My teammate and I had the mission of finding ways to improve the delivery of medical care to mothers and infants in 17 healthcare centers in Marikina City. After a week of intensive research, field visits and user interviews, we created the Alaga Kit. …

Pablo Fernández Vallejo

Service Designer. Buenos Aires, Argentina.

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