FAQ

- How can I play Pagan Online?

We’re in Early Access! You can buy Pagan Online on Steam or in Wargaming.net Premium Shop.

Steamhttps://store.steampowered.com/app/992640/

Wargaming.net Premium Shop https://www.pagan-online.com/article/7/buying-pagan-online-via-wargaming-premium-shop

- What are the system requirements to play Pagan Online?

Check this! https://eu.wargaming.net/support/en/products/pgn/article/23125/

- I have a problem!

First, check out our latest list of Known issues or head to our Discord channel https://discord.gg/paganonline and check the channel #help-and-support. If you’re not finding the solution, feel free to post there! There are Guardians on duty 24/7, so this is the best space to get a quick answer.

On our Customer Support Portal you may find help in the knowledge base or submit a ticket.

EU support https://eu.wargaming.net/support/en/products/pgn/

NA support https://na.wargaming.net/support/en/products/pgn/

CIS support https://ru.wargaming.net/support/en/products/pgn/

- Do I need a Wargaming account to play Pagan Online?

If you purchase Pagan Online

You will need to log in your Wargaming account (or create one) to play Pagan Online, even if you are playing on Steam. You will however not need to install the Wargaming Center launcher if you’re on Steam!

- Is Pagan Online available in my country and language?

We’re available to all countries in Europe, the Americas and the Commonwealth of Independent States. If you are in Asia or in Oceania, Pagan Online will be available to you at a later date.
In Early Access, Pagan Online will be available in the following languages: German, English, Spanish, French, Polish, Portuguese and Russian.

- Is there a difference between the Steam and Wargaming Center versions of Pagan Online?

Both games are identical in every way!

- I’m a Content Creator, can you help me out?

Start by checking out the CONTENT CREATORS channels on our Discord channel https://discord.gg/paganonline. If you have special projects or requests, contact our Community Champion Sasha_JP and let’s talk! There are a lot of opportunities for creators and the Pagan Online team wants to help you out.

EARLY ACCESS

- How can I get the Ascendance, the Trials reward pet?

If you participated in one of the Trials, you will receive an email from us on your account you used to apply for Trials, complete with the code and instructions you need to redeem your reward pet.

If you’re redeeming your pet on a Wargaming version of Pagan Online, make sure you are logged in the account you will be playing from.

- Will you wipe my account after Early Access?

No.

- When you move on from Early Access to Release, will I have to buy Pagan Online again?

Not at all! Purchasing Pagan Online in Early Access gives you the base game even after release.

- Are you going to sell bundles, DLCs or add micro-transactions?

We are planning on extending the world of Pagan Online with regular content extensions including new heroes, new zones and more. We have no plans to add a purchasable in-game currency, and we will not have any items available that provide any kind of power advantage.

- I was there for Trials! Can I share footage?

All assets from Trials are still under NDA. You can cherish these memories, but please keep them to yourself!

DEVELOPMENT

- When will the game be fully released?

Pagan Online will go into full release in 2019, on Steam and Wargaming Center. Watch announcements for a more specific date.

- Where are your servers located?

We have servers in several locations both in Europe and in the United States.

- Will there be PvP in Pagan Online one day? What about Consoles?

While we’re not excluding these ideas on principle, our current focus is to make one kickass Solo and CO-OP game for PC.

GAMEPLAY

- How can I get more heroes?

Heroes are unlocked by gathering Hero shards. They will drop as you play the main campaign, as well as side quests and different mission types.

Once you reach level 16, you will be able to join missions. With each mission completed, you’ll win a key fragment. Once assembled, these keys will let you unlock Assassinations, which are the best place to find a lot of Hero shards.

- What’s the max level for heroes and accounts?

Your hero’s max level is 30, and your account’s max legacy level is 7.

- Is there CO-OP in Pagan Online?

CO-OP is one of the core features of gameplay in Pagan Online. Those of you who participated in Trials had already a chance to test it out. We are polishing Co-Op now and will be adding it to the game soon.

- Can I rebind my keys?

Yes, you can change your key bindings in the options.

- How do I beat this one boss?

The key to the challenge of facing bosses is figuring out the special mechanics, and the Pagan Online team feels strongly about spoilers. If you need to know at all cost, head on to our Discord channel https://discord.gg/paganonline#gameplay-talk channel.

- Ok one more question…!

The fine folk from #gameplay-talk likely have the answer! Don’t hesitate to ask.

MAP

- How do I remove road blocks?

While on a run, you may encounter some blocked paths. Those are closed off until further notice, and cannot be hacked off!

CHALLENGE

- How can I change the difficulty level?

In the battle gate, on the lower right, pick one of three options to battle in normal, hard or master difficulty. You need to reach level 16 to unlock the Master difficulty.

- Does higher difficulty level mean higher rewards?

Yes! The higher the difficulty, the better the loot.

- How can I get higher in the leaderboards?

In Pagan Online, we have Glory which is displayed in teal. This meter goes up in combat based on the number of enemies killed, the amount of chained kills and the extra-challenges offered to you with every encounter. Increasing the difficulty level of an encounter will result in much higher glory, so crank it up to climb to the top!

LOOT AND CRAFTING

- How can I get materials for crafting?

Materials drop randomly with every room you conquer. Take a sneak peek at the descriptions of encounters to find out what rewards they can yield!

- Can I dismantle my items?

Items cannot be dismantled, but they can be re-forged if you have the right recipe!

- If I die before finishing an encounter, do I get to keep the loot?

Yes! Your loot is safe even in death.

- What are blueprints and how do I use them?

Blueprints are recipes for Legendary items, found under the same tab as normal recipes, to the right.

Materials for legendary gear are known as artifacts. You will need the exact artifacts to craft a blueprint.

Base items for legendary gear are specific. Hover over the blueprint to find out which base item you need to craft it.

You need to have a crafting level of at least 6 to craft blueprints. Level up your crafting level by fulfilling objectives, listed on the left of your crafting screen.

- Is there shared storage between my characters?

Yes, your Stash is shared across all your heroes.