Päivi MeriläineninBootcampHow to solve problems using a creative mindset in the service design process?The service design process is iterative, and it starts understanding users and their experiences. This article looks at the service design…May 24, 2021May 24, 2021
Päivi MeriläineninBootcampDesign your dream career with 4 steps, and it is fun too!Now the world is changing dramatically during the pandemic. Start to prepare yourself for a work-life that inspires you after the pandemic.May 7, 2021May 7, 2021
Päivi MeriläineninBootcampWant more out of your business? Co-creation helps to understand better your customersThe cornerstone of service design is the customer and understanding his/her needs and wishes.Apr 30, 2021Apr 30, 2021
Päivi MeriläineninBootcampWhy is branding so meaningful to a successful business strategy?Why is it necessary to understand branding and build a strong brand as your company strategic plan?Apr 23, 2021Apr 23, 2021
Päivi MeriläineninBootcampLearn why customer expectations are important to understand as a game-changerKnowing what the customer expects is the first and possibly most critical step in delivering good-quality service.Apr 14, 2021Apr 14, 2021
Päivi MeriläineninBootcampHow to design successful relationship marketing that benefits your business?The purpose of relationship marketing is to achieve profitable, brand loyal, and long-term customer relationships.Apr 5, 2021Apr 5, 2021
Päivi MeriläineninBootcampHow can you use design thinking for a better business strategy?Design strategy will help your business to achieve its goals using the methodology of design thinking.Mar 23, 2021Mar 23, 2021
Päivi MeriläineninBootcampGreat storytelling is about the customer being a superstar, not the companyIn service design, storytelling is a helpful method to understand complex reality.Mar 20, 2021Mar 20, 2021
Päivi MeriläineninBootcampWhat is the perceived quality of good service, and how can it be improved?Measuring service quality is one tool that gives a service designer an excellent understanding of how service needs to be developed.Mar 10, 2021Mar 10, 2021
Päivi MeriläineninBootcampWhy service design is a perfect method at this time?With service design, a company can increase its competitive advantage in solving complex problems.Mar 5, 2021Mar 5, 2021
