The Commitment vs Capability Matrix in Leadership

Pankaj Sharma
4 min readDec 23, 2023


Identify where each team member stands and provide tailored support.

Commitment vs Capability

Welcome to the dynamic realm of leadership, where guiding a team is akin to orchestrating a symphony of diverse talents. Today, let’s navigate through the Commitment vs Capability Matrix — a compass guiding us through the expansive sea of leadership. This tool is not just a map; it’s a dynamic guide for nurturing team growth in any field.

This tool will make it easy for you to find out your A/B/C Players in your team and some Strategies for their Growth. It will also help you position yourself and find out what you should do to move in the right direction.

Quadrant 1: High Commitment, High CapabilityThe Rockstars


  • Consistent excellence in contributions.
  • Eagerness to collaborate and support team members.
  • Genuine commitment to project success.

Strategies for Growth:

  • Recognize and celebrate dedication in team meetings.
  • Encourage leadership roles within the team.
  • Provide opportunities for continuous learning.

Rockstars are indispensable assets driven by dedication and passion. Their commitment to projects and team support is remarkable. If you have more than 30% of team members as rockstars , you must have done some good Karma. They are priceless.

To foster their potential as future leaders, it’s crucial to avoid overburdening them. Recognition and encouragement of their achievements are paramount. These individuals are foundational pillars, vital to the team’s success. Balancing their workload while promoting their continuous learning ensures sustained excellence in performance.

Quadrant 2: High Commitment, Low CapabilityThe Enthusiastic Learners


  • Positive attitude with potential skill gaps.
  • Commitment to learning and willingness to improve.
  • Proactive engagement in training and development.

Growth Initiatives

  • Establish mentorship programs.
  • Foster an environment encouraging questions and constructive feedback.
  • Recognize and reward progress in acquiring new skills.

Enthusiastic Learners are enthusiastic contributors, devoted to team goals. They exhibit a desire to learn and contribute, but may require assistance in execution. Guiding them through mentorship programs and targeted challenges while refraining from premature leadership roles is crucial.

Quadrant 2 and 4 are very inter-related. If you think someone is in Q2 and you give them a learning challenge and they do not commit to it then they are Q4.

These individuals possess the potential to evolve rapidly from “C” category players to valuable “A” players. Encouraging their learning initiatives will yield long-term loyalty and success within the team.

Quadrant 3: Low Commitment, High Capability The Silent Ninjas


  • Consistent, high-quality project contributions.
  • Leadership potential and autonomy in their work.
  • “Mind your own business” kind.

Nurturing Leadership

  • Recognize their impact on project success.
  • Do not hurt their EGO, Tackle it.
  • Encourage mentoring roles and decision-making.
  • Provide opportunities for project ownership.
  • Explain the impact of project or team or company .

Silent Ninjas are highly skilled individuals with notable project contributions. However, they exhibit a tendency to prioritize individual tasks over team dynamics.

Guiding them towards a more holistic view of their roles within the team is essential. Fostering their interpersonal and soft skills while illuminating the broader project impact will elevate their potential from “B” players to exceptional “A” players. Encouragement and a nurturing environment will facilitate their transformation into collaborative and impactful team leaders.

Quadrant 4: Low Commitment, Low CapabilityThe Potential Risks


  • Inconsistency in contributions and missed deadlines.
  • Communication issues and lack of engagement.

Strategies for Improvement

  • Implement performance improvement plans.
  • Foster a supportive environment for growth.
  • Encourage open communication to address underlying issues.

Potential Risks present challenges due to both low commitment and capability. Their lack of engagement and contribution can negatively impact team dynamics. Implementing performance improvement plans and creating a supportive atmosphere are crucial steps. Despite these efforts, if improvement remains elusive, exploring role changes or considering their departure becomes necessary. However, supporting their growth initiatives and encouraging transparent communication can potentially salvage their integration into the team.

The Leader’s Role: Balancing the Quadrants

Leaders should initiate one-on-one meetings to understand individual aspirations and improvement goals. Praise publicly and criticize privately. Regular check-ins and open feedback are crucial instruments in conducting the team symphony. As leaders, our role is to create an environment where teams feel inspired to excel, learn, and contribute, regardless of the field.


The Commitment vs Capability Matrix is a dynamic guide. Identify where each team member stands and provide tailored support for a harmonious and high-performing leadership together.

In future articles, I will provide my view on how people move from one Quadrant to another based on certain time and conditions in their career.