5 Questions for Paolo Cuomo on #insurtech and #socialmedia
@pgc_at_work co-founded @InsTechLondon in 2015, and is currently a Principal at the Boston Consulting Group. He was recently shortlisted as a Tech Champion in the Insurance Times’ Tech and Innovation Awards — you can vote for him here. You can read more about how Instech London has been using Passle here.

Claire Trévien: Firstly, for those who don’t know, how would you go about describing Insurtech?
Paolo Cuomo: InsurTech is the term given to the wave of technology-enabled innovation that is hitting all aspects of insurance — whether it’s the use of AI to spot fraud, data from social media to help price risks, robotics to streamline the back end or drones to support claims. The term was coined in 2015, and the whole space has gained huge momentum in the last few years.
CT: You built a community from scratch with InsTech London back in 2015, which is no mean feat! If you had to do it all over again, is there anything you’d do differently?
PC: The biggest lesson from building InsTech London was that we underestimated how many people cared about the topic and how much hunger there was to learn for the people who’d been thinking about it just a little bit longer. As such we weren’t bold enough in the early days. Our phenomenal growth has come about due to the people joining the network to meet people already in the network, not simply to hear from the founders, so if I was doing things again I would be pushing really hard the fact that everyone in the market should be joining a community like InsTech because there will always be someone who has experience that’s useful for you, and you will undoubtedly have your own experiences through which you can give back.
Read the rest of Paolo’s answers here.
