…he sum of its parts. That means that no individual has the whole answer before they enter the room. As such, you need to steer conversations so that they build on each others ideas, rather than try and dominate them. A great way to start this, is to encourage people to ask ‘Yes, and’ rather than ‘Yes, but’. It’s a…
…. This means you’re going to have different ways that people feel most comfortable contributing. As such, to make the most of everyone’s perspective you have to mix up how you run a session. The most obvious way of doing this, is to switch between exercises that ask for individual reflection and group discussion.
Kondo suggests a few simple questions, which you can use, moving from a rational to a more emotional approach, depending on the item and the complexity of the relationship you have with it: What is the purpose of this object? Has it fulfilled its purpose already? Why did I get this thing? When did I get it? How did it land in my house?
…rratives, but when hearing a compelling, tragic or heart-warming story, I automatically ask myself: how generalisable may this be? Is this the exception or the rule? Are there other stories that I am not hearing, that would suggest a different conclusion?