Paula DootsoninQUT Chair in Digital EconomyFuture of Retail in the Digital EconomyWhat are the biggest opportunities retailers face in the digital economy?Nov 16, 20171Nov 16, 20171
Paula DootsoninQUT Chair in Digital EconomyBanking with a chatbot: a battle between convenience and securityShould banks design chatbots with a sense of security in mind?Oct 13, 2017Oct 13, 2017
Paula DootsoninQUT Chair in Digital EconomyThe economics of self-service checkoutsSelf-checkouts in supermarkets are increasing as businesses battle to reduce costs and increase service efficiency. But looking at the…Sep 26, 2017Sep 26, 2017
Paula DootsoninQUT Chair in Digital EconomyWhen ‘it’s wrong, don’t do it’ doesn’t workConsumer deviance — theft, fraud, aggression — is a significant issue for managers and to date, the common ways of deterring these negative…Sep 20, 2017Sep 20, 2017
