

Product Designer at @Mercadona Online • Previously at @FlywireCo • Books lover • Passionate about UX and UI
I’d say 25% of the real design work happens after a designer hands off their designs. That’s when engineers start pressure testing your designs, and they’ll find new constraints and edge cases you never expected. At that point, you gotta get scrappy and do whatever it takes to move forward.
…recipe for making an experience seem innovative requires just the right combination of ingredients. Start with a deeply frustrating experience. Then look into the gaps between the activities. Finally, build out the systems to make sure you can deliver on the promise. When complete, you’ll have something that could change how your industry thinks about delighting cus…