A few of these policies were implemented by Ford Motor Company in the early 2000’s, when Ford was lagging in productivity. An efficiency expert was called in, presumably to decide who to fire. The three main changes the consultant suggested were:
Managers needed to learn the names of the employees they were responsible for.
Managers needed to say “Good Morning” (or “Good Afternoon” if during the swing shift).
Employees should be permitted lateral movement within the company without termination of benefits.
Oddly, some managers insisted they could not be bothered to learn the names of their dozen or so subordinates. Once they were terminated, the policy began to catch on.
The result was a twofold (200%) increase in production. And it didn’t cost Ford anything.