
ausali…ted to guide the development of product features. How are they different? Well, first and foremost, design personas are based on needs, goals, and dimensions that have a direct impact on their interaction with the product. In other words, they incorporate causality, which takes care of Alan’s gripe.
Another trick is to get initial findings from A/B tests and then validate those findings and assumptions with real life customers. An unhealthy amount of product managers tend to only look at data – that is only half the story. Tes…