Mapping failure causes

Figure: Five Whys diagram, courtesy of the Miro’s Five Why’s template, shows the method’s linear flow
  • The vehicle will not start.
  • Why? — The battery is dead. (First why)
  • Why? — The alternator is not functioning. (Second why)
  • Why? — The alternator belt has broken. (Third why)
  • Why? — The alternator belt was well beyond its useful service life and not replaced. (Fourth why)
  • Why? — The vehicle was not maintained according to the recommended service schedule. (Fifth why, a root cause)

Map of the Problematique

Figure: Wardley map-style contributing factors and context

Critique

The value is in the conversation

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Tinkerer, full-time computer geek, fair weather petrol head, dabbles in photography.

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Pavel Tcholakov

Pavel Tcholakov

Tinkerer, full-time computer geek, fair weather petrol head, dabbles in photography.

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