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Our operating environment changed overnight on March 13th, when Kenya recorded its first known case on COVID-19. As so many other governments around the world, the Kenyan government has since balanced between containing the spread of the virus and maintaining people’s livelihoods. At the moment, the main measures that impact life here in Kenya are the closure of schools and universities, a nationwide 7 pm to 5 am curfew, a prohibition on movement of people in and out of Nairobi and some coastal counties, a requirement to wear masks in public spaces, and the closure of international borders.

Pawame also took early action, focusing on practical steps to ensure the welfare of our staff, agents, technicians and customers. For example, most Pawame HQ staff have been working from home since March 16, with only operationally essential personnel like Logistics & Inventory Management staff and a handful of others that cannot physically work from home permitted to come to the office. We miss our sunny office where we can all mix and mingle, but thankfully we have managed to move our happy hours and coffee mornings to a virtual environment and continue to connect with each other. …


2020 started out with a bang for Pawame and Nairobi as a whole: the city that we are proud to have as our home was also host to over 1,250 off-grid solar professionals attending the Global Off-Grid Solar Forum and Expo hosted by GOGLA and the World Bank Group’s Lighting Global program. …


The Pawame team is always looking to learn new things! To help make that possible, we hosted a field team training day and team building day in November at our Nairobi headquarters. This was a much-anticipated event for the 70 participants from across Pawame’s field and sales operations and headquarters, with special excitement around the team gala dinner on the second day where different employees were recognized for exceptional performance and commitment to Pawame’s values.

It was particularly insightful to hear lessons learned from the attendees from the field, which included Regional Managers, County Managers, Shop Coordinators as well as Sales Agents. These employees, whose home bases span across 14 counties in Kenya, have been vital to our continued growth in the sales of our solar home kits. …

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Pawame

energy is just the beginning