
…. In our louder and louder world, says sound expert Julian Treasure, “We are losing our listening.” He recommends an approach he calls ‘RASA’ — receive, appreciate, summarise and ask. He says the art of conversation is being replaced — dangerously — by personal broadcasting.
Suspending your ego is nothing more complex than putting other individuals’ wants, needs, and perceptions of reality ahead of your own. Most times, when two individuals engage in a conversation, each patiently waits for the other person…