Philip CardeninJoyous LabsThe observer effect.Beyond measurement — the surprising role of structured questions.Oct 19, 20171Oct 19, 20171
Philip CardenA short film about fairness.Given the tight links between employee and customer experience it is tempting to draw parallels. Perhaps too tempting.Sep 13, 20171Sep 13, 20171
Philip CardeninJoyous LabsFairness is an Employee Experience thing.Why ‘fairness’ is a word we should be using more often in employee experience.Aug 29, 20171Aug 29, 20171
Philip CardenCloud LatencyI once wrote a popular article on Light Reading on whether latency considerations should affect the choice of data center location for…Aug 1, 2016Aug 1, 2016