Piers Scott – Medium

Piers Scott

Piers Scott
in
UX Collective

Creating a more magical customer experience for an aging client business

Sometimes a little design magic can bring new life to an aging business.

Dec 10, 2019

Creating a more magical customer experience for an aging client business

Dec 10, 2019

Piers Scott
in
UX Collective

Are vanity metrics the best we can do with fitness trackers?

Do fitness trackers just show vanity metrics over sanity metrics? And what can Content Design do to help users understand their data?

Dec 5, 2019

People running a marathon

Dec 5, 2019

Piers Scott
in
UX Collective

Don’t confuse your users’ literacy with comprehension when designing digital services

One of the easiest mistakes to make when designing is to confuse people’s (digital) literacy with comprehension.

Nov 12, 2019

A bookcase of UX design books organised by colour

Nov 12, 2019

Piers Scott
in
UX Collective

Applying for your first job as a UX Design Grad, a guide

Demystifying the UX job application process for new grads. What roles do your covering letter, resume & portfolio play & how to design…

Jun 4, 2019

Applying for your first job as a UX Design Grad, a guide

Jun 4, 2019

Piers Scott
in
UX Collective

Consultancy design, product design and the changing future of the UX industry

This article was originally published on the UX careers site UXswitch in December 2017

Jun 2, 2019

Consultancy design, product design and the changing future of the UX industry

Jun 2, 2019

Piers Scott
in
UX Collective

Hypocognition and Brexit — how words and metaphors designed the debate

Hypocognition…I think this is my favourite word.

Apr 4, 2019

Hypocognition and Brexit — how words and metaphors designed the debate

Apr 4, 2019

Piers Scott
in
UX Collective

Some design stakeholders are more important than others

Imagine the scene, it won’t be hard if you’ve been in the industry for a while, it’s a dull Tuesday afternoon, streaks of raindrops are…

Mar 31, 2019

Some design stakeholders are more important than others

Mar 31, 2019

Piers Scott
in
UX Collective

Finding and solving your customers’ invisible problems (aka, the gendered keyboard)

If you’re a business leader who’s under time pressure — and who isn’t these days — then you probably, and understandably, want get your…

Jan 25, 2019

Finding and solving your customers’ invisible problems (aka, the gendered keyboard)

Jan 25, 2019

Piers Scott

Leading Projects with Content Design

Using Content Design, UX Design, and Service Design to produce user-focused content at scale.

Aug 29, 2018

Leading Projects with Content Design

Aug 29, 2018

Piers Scott

How good companies fail their customers

Perhaps it’s just an urban legend, or perhaps there’s some science to it, but they say that pets often come to resemble their owners (or…

Jul 16, 2018

How good companies fail their customers

Jul 16, 2018

Piers Scott

Piers Scott

Design Research with Rothco — Accenture Interactive, previously Design & Content @theothershq. http://piersdillonscott.com

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