I enjoy creating things. Being authentic, causing impact. All my life I've been searching for ways of having practical ideas that can improve people's lives.
Why customer experience can be CRUEL with some
(This is a continuation of a previous article: Autonomous Liberty)
I am sorry, but that is fucked up.
Imagine some stairs with infinite steps.
All your would-be customers are on ground zero. For each time a customer interacts with your…