Published inThe Art of QualityWhy is Change Management #SoCool AgainLast year I was interviewed for a podcast where I was asked what about the biggest challenges I have observed with digital transformation…Sep 25, 20181Sep 25, 20181
Published inThe Art of QualityDesign Thinking is an opportunity to humanize quality and continuous improvementBackground:Sep 2, 2017Sep 2, 2017
Do Quality Practitioners have a role in Industry 4.0?In recent months, I have had a chance to participate in several informal and formal forums on what does the future hold for quality…Jul 10, 2017Jul 10, 2017
Published inThe Art of QualityDo Quality Practitioners have a role in Industry 4.0?An exploratory discussion on how quality practitioners can prepare for Industry 4.0Jul 4, 2017Jul 4, 2017
Published inThe Art of QualityEvolving Quality to enable and support a Global Digital OrganizationAs a champion for quality and continuous improvement, it is always interesting to use the future lens to predict where quality is headed…Jan 25, 2016Jan 25, 2016
Published inThe Art of QualityQuality and High PerformanceIn recent years, the focus of quality has made some significant shifts from the traditional view of defect discovery, defect prevention…Sep 7, 2015Sep 7, 2015
Role of Technology in Quality and Continuous ImprovementWhenever there is a mention about technology and quality, the most common association is to the wide variety of technology-driven tools…Aug 8, 2015Aug 8, 2015
Published inThe Art of QualityQuality in Everyday LifeWhat’s the best way to teach your kids about quality? Over the past 2 years, I have realized that what works best is to integrate simple…Jul 1, 2015Jul 1, 2015
Published inThe Art of QualityCan quality become free (again)When I started my career in the quality space, I was mentored and trained on the powerful message from Phil Crosby that ‘Quality is Free’…May 14, 2015May 14, 2015
Published inThe Art of QualityThe Art of Quality — what I learned from Richard Linklater#ArtofQualityJul 11, 2014Jul 11, 2014