Did he or did he not refuse a order from multiple TSA agents who demanded he remove himself from the plane? No matter the circumstances that lead up to this moment…he broke the law. Had he just left like he was requested, he could have forced UA to respond to a broken policy…instead he broke the law. You cannot just tell a officer “No i wont leave” when they are clearly telling you to leave. If the rules do not apply to one person, they do not apply to anyway.