ADATA External HDD, how to fix it ?

If your ADATA External HDD have some problem, you can check it on ADATA online. Subject to the terms and conditions hereunder, ADATA provides, without any charges or fees, replacement or repair services to our customers for defective Products within the applicable warranty term. If the original purchase day cannot be determined, the commencement of the warranty term will be determined by ADATA according to the Product serial number.

ADATA does not guarantee the completeness of digital External HDD data stored in the Product during and after Warranty Service, and is not liable for any damages or losses of digital data stored in repaired Products. Furthermore, ADATA shall in no event be liable for, during the delivery of the Product, any damages to the Product and any losses of digital data stored in Products.

Since Products are not designed for extreme precision technology or absolute safety applications, it is not recommended to apply the Products in life support machines or other emergency equipment, which may lead to personal injury or death if such equipment is defective or suffeers a breakdown, including but not limited to medical or medical-related equipment, military or military-related equipment, aircraft, traffic control equipment, disaster prevention systems, combustion control system, nuclear energy system, and so forth.

Besides, ADATA has new Ecternal HDD now. If your old product can’t use it, you can have o new one. The HD680 meets the U.S. Military MIL-STD-810G 516.6 standard. It achieves this with a triple-layer construction that consists of a shock-absorbing silicone casing, sturdy buffer, and a cushioned mounting for the hard drive. In an age of 4K video and other high-resolution content, GBs just don’t cut it anymore. Luckily, the External HDD HD680 comes with up to 2TB of storage capacity. The HD680 comes in your choice of black, blue, and yellow, to match your personality and other devices.

Dropping or bumping an HDD can result in errors and bad sectors. The HD680 features shock sensors that notify you when impact or shaking has been detected with a red indicator light. AES 256-bit encryption keeps the data inside password-protected and away from prying eyes.

From：ADATA